Privacy Policy
Effective Date: 16-09-2025
Welcome to Impala Real Estate. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, contact us, or use our services.
By accessing our services or using our website, you agree to the terms of this Privacy Policy.
1. Who We Are
Impala Real Estate is a licensed real estate agency based in Abu Dhabi, United Arab Emirates. We offer a range of property-related services including sales, leasing, property management, and investment advisory.
2. Information We Collect
We may collect the following types of personal data:
- Contact Information: Full name, email address, phone number, mailing address
- Property Preferences: Type, location, budget, and purpose (buy/rent/invest)
- Identification Data: Emirates ID, passport details (if required for transactions)
- Transaction Data: Purchase history, lease agreements, payment records
- Website Usage Data: IP address, browser type, pages visited, time spent on the website (via cookies and analytics tools)
3. How We Use Your Information
We use the information we collect to:
- Respond to inquiries and provide requested services
- Facilitate property transactions and communicate with you
- Send property alerts, newsletters, and promotional materials (if opted in)
- Improve our website and customer experience
- Comply with legal obligations under UAE laws
4. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Government authorities, when legally required
- Third-party service providers (e.g., legal advisors, marketing agencies, IT support)
- Property developers, landlords, or buyers/sellers, as part of a real estate transaction
All third parties are obligated to maintain the confidentiality of your information.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
However, while we strive to protect your data, we cannot guarantee complete security, especially for data transmitted over the internet.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience and collect website usage data. You can manage your cookie preferences through your browser settings.
7. Your Rights
Subject to applicable UAE data protection laws, you may have the right to:
- Access, update, or delete your personal information
- Withdraw consent to data processing (where applicable)
- Object to direct marketing communications
To exercise these rights, please contact us using the details below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies before providing any personal data.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.” Continued use of our services after updates constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact:
Impala Real Estate
Office # 702, Bldg 3, Wadi Al Niyabiyah , Abu Dhabi
Abu Dhabi, United Arab Emirates
Email: admin@impalarealestate.ae
Phone: +971-024478017
